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There's a Trello "PowerUp" for Helpscout, but not one for FreshDesk. 


I know there is a "FreshPlug" for Trello (https://support.freshdesk.com/support/discussions/topics/311073) but that is just a one-way communication to create a card in Trello (useful).


the HelpScout "PowerUp" in Trello also updates the Trello card with information:


What Powerups look like in Trello 

(these powerups are only available if you have a Trello Business subscription)


It would give FreshDesk visibility within Trello FWIW.


You should talk to Trello...




Thanks. Appreciate the feature ideas and feedback. Trello has been added our integrations backlog and will be considered for enhancement in our quarterly reviews.


Thanks,

Priyo

Freshdesk Integrations

I would really love to see this feature implemented. Either a Trello integration or a FreshDesk kanban board.

Hi,


The trello integration is now available on the marketplace. Here's where you can find more information about the integration: Trello app


Cheers!

 The Trello integration consists of 2 apps:


  • Freshdesk Powerup, so you can sync information from Trello users and create Freshdesk tickets or update tickets.
  • Trello app for Freshdesk, which is installed in your Freshdesk instance that will allow you to link a Trello Board to the customer support platform.


Here are the installation instructions:


Freshdesk.

https://softwaredevtools.com/freshdesk-trello-powerup/install/#freshdesk-installation


Trello.

https://softwaredevtools.com/freshdesk-trello-powerup/install/#trello-installation


Hi, please could you tell me if this integration is still working?

image


When I hit Connect I receive : 


Request URL: https://freshdesk-trello.herokuapp.com/api/v2/authorization

Request Method: POST

Status Code: 404 Not Found


Regards.



What will be freshdesk Domain?

@Gsindhupriya22 The Freshdesk domain would be the account that you've registered with Freshdesk. For ex: support.freshdesk.com - You must enter the value prefixed to .freshdesk.com.


Cheers!

@Leandrum: Are you still receiving the error with the integration? Can you please let us know if you're trying to use the powerup inside Trello to connect your Freshdesk account?


Cheers!

@Aravind S: Yes, I'm using the powerup inside Trello to connect. Is there any other way?

@Aravind S: The response error for the 404 is "{"message":"Domain null was not found"}"

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