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Trello "PowerUp" for Freshdesk

Related products:Freshdesk
  • Jan 6, 2016 11:36 AM UTC
  • 10 replies
  • 24 views
Apprentice

There's a Trello "PowerUp" for Helpscout, but not one for FreshDesk. 


I know there is a "FreshPlug" for Trello (https://support.freshdesk.com/support/discussions/topics/311073) but that is just a one-way communication to create a card in Trello (useful).


the HelpScout "PowerUp" in Trello also updates the Trello card with information:


What Powerups look like in Trello 

(these powerups are only available if you have a Trello Business subscription)


It would give FreshDesk visibility within Trello FWIW.


You should talk to Trello...




10 replies

Community Debut
  • priyo_old
  • Community Debut
  • Jan 8, 2016 1:50 PM UTC

Thanks. Appreciate the feature ideas and feedback. Trello has been added our integrations backlog and will be considered for enhancement in our quarterly reviews.


Thanks,

Priyo

Freshdesk Integrations

Community Debut
  • saemundur
  • Community Debut
  • Oct 13, 2017 4:12 PM UTC

I would really love to see this feature implemented. Either a Trello integration or a FreshDesk kanban board.

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hi,


The trello integration is now available on the marketplace. Here's where you can find more information about the integration: Trello app


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
Community Debut
  • _16684
  • Community Debut
  • Jan 22, 2018 5:11 PM UTC

 The Trello integration consists of 2 apps:


  • Freshdesk Powerup, so you can sync information from Trello users and create Freshdesk tickets or update tickets.
  • Trello app for Freshdesk, which is installed in your Freshdesk instance that will allow you to link a Trello Board to the customer support platform.


Here are the installation instructions:


Freshdesk.

https://softwaredevtools.com/freshdesk-trello-powerup/install/#freshdesk-installation


Trello.

https://softwaredevtools.com/freshdesk-trello-powerup/install/#trello-installation


Community Debut
  • leandrom
  • Community Debut
  • Jul 18, 2018 7:38 PM UTC

Hi, please could you tell me if this integration is still working?

image


When I hit Connect I receive : 


Request URL: https://freshdesk-trello.herokuapp.com/api/v2/authorization

Request Method: POST

Status Code: 404 Not Found


Regards.



Community Debut

What will be freshdesk Domain?

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

@Gsindhupriya22 The Freshdesk domain would be the account that you've registered with Freshdesk. For ex: support.freshdesk.com - You must enter the value prefixed to .freshdesk.com.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

@Leandrum: Are you still receiving the error with the integration? Can you please let us know if you're trying to use the powerup inside Trello to connect your Freshdesk account?


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
Community Debut
  • leandrom
  • Community Debut
  • Jul 27, 2018 1:04 PM UTC

@Aravind S: Yes, I'm using the powerup inside Trello to connect. Is there any other way?

Community Debut
  • leandrom
  • Community Debut
  • Jul 27, 2018 1:05 PM UTC

@Aravind S: The response error for the 404 is "{"message":"Domain null was not found"}"

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