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trigger default notifications

Related products:Freshservice
  • July 9, 2019
  • 3 replies
  • 26 views
J
Contributor
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we want to trigger the default notifications by workflow automator. is that possible?

3 replies

M
Community Debut
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Hey Johannes,


Could you please explain your use case?


Cheers,

Mithun Mohandas

Product Manager

J
Contributor
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Hi Mithun,


we use the workflow automator to link the standard notifications with conditions. that works too. Unfortunately we have to edit the mail at several places. furthermore, we also need the distinction between several languages. It would be much easier to use a trigger that references the appropriate default notification.

M
Community Debut
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Thanks Johannes. We've made a note of this, and will get in touch with you if we need more information. Cheers!

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