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New Idea

Trigger workflow for journey requests

Related products:Freshservice
  • June 3, 2026
  • 0 replies
  • 15 views

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Currently we can trigger workflows when tickets, alerts, etc are created or updated. It would be great to see a similar option for journey requests. For example, when a journey request is updated > condition “start date changes" > update journey request subject with new start date.