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New Idea

Trigger Workflows on Schedules or implement Asset Supervisor

Related products:Freshservice
  • August 4, 2022
  • 4 replies
  • 63 views

msconfig87
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Currently you can only trigger workflows if the asset is being created, updated or deleted.

We need the ability to trigger Workflows on schedules.

 

For example we want to send an Email 2 months before the warranty expires to the user.

This must be triggered automatically if the time schedule of “Asset Fields.Warranty Expiry Date” is 60 days before.

 

Maybe this would be also an equivalent to the “Supervisor” which is unfortunately only working for tickets

4 replies

msconfig87
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  • August 11, 2022

I would like to express the incredible importance of this feature as our company relies on precisely triggered workflows which are not relying on the assets update date.

If I could kindly ask you to rise this requests importance or maybe provide me an alternate solution would be great, thank you


msconfig87
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  • October 5, 2022

msconfig87
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  • October 5, 2022

msconfig87
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  • March 6, 2023

you can close this feature request. it has been implemented