There is not a way to create a view of like service requests.
I.E. I have a service request form for chromebook repairs.
The “workaround” was to assign the tickets to a group and tag them. Then You can create a ticket view based on this.
However, with “work flow automator” you can’t reference any of the service request fields.
Also from the service request, you can’t set the location of the ticket. It sets the location of the service request.
IDEA:
The ability to create a saved view based on “type = service request” and servicecatalog.formname = “chromebook repair”.
This would eliminate all of the “hacks” that support keeps suggesting.
