Since a couple hours, we have this message when we try to connect on our freshdesk.
It's the same with different internet connection, pc and browser.
Can you help us ?
Closed for Voting
Unable to load page. We encountered an unexpected problem (check your network connection).
+1
We are getting the same error message this morning. Cannot get into Freshdesk on Web nor on iPhone app
Yes - our FreshDesk instance came back online once I contact FreshDesk support via Twitter. Not sure if contacting them actually was the catalyst to getting the fix, or whether they were madly trying to fix it anyway. We first got back the Dashboard - but had no tickets or Automation rules. Then a little later tickets came back online, followed by all our automation rules etc. So ... Thank You very much to whomever fixed the issue! We are back online and closing our own tickets now!
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