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New Idea

UNDO sending email

  • May 19, 2023
  • 1 reply
  • 25 views
R
Apprentice
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Currently the UNDO sending the email is only available when sending and closing. I’d suggest expanding the UNDO option when sending and [leaving pending, waiting for customer, resolved, etc.].

    1 reply

    Kamakshi
    Community Manager
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    • KamakshiCommunity Manager
    • Community Manager
    • May 22, 2023

    Hello @ryner 

    Thank you for sharing your valuable input. We appreciate it. Our team will look into it and provide you with an update. 

     

     

    Freshworks Community Manager
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