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Unmarging tickets

Related products:Freshcaller
  • Mar 7, 2022 4:54 PM UTC
  • 0 replies
  • 19 views

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Hello,

It would be interesting for the product area to provide a resource to unmerge tickets.

 

Sometimes, our employee forgets and merges a ticket, putting the main one wrong.

 

Therefore, we were unable to generate this ticket in our report as it became secondary and we were unable to reverse the merge.

 

Regards,

 

Rodrigo