We need a way we could get the ability to update the “Category” and “Subcategory” on the main ticket page without having to do a bulk update or update it within the ticket in the properties section. It would just be a lot faster for my team if we could update it right there on the main list of tickets.
Closed
Updating columns from ticket screen
+1Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.