Skip to main content
Closed for Voting

upgrading to the mint version

Related products:Freshdesk
  • October 17, 2017
  • 290 replies
  • 307 views
Show first post

290 replies

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Johannes,


MINT has been unlocked for your account. Give this blog post a read to know about few MINT exclusive features ;)


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
J
Contributor

@Aravind S Can I see a preview of the Mint edition for the Customer Portal like I can for the Agent Portal? We do have a couple of customisation that will need to be transferred over so will need to plan it in.

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

@Jon You can look at the Customer portal design here.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
D
Community Debut

Hi,

Can you enable Mint for our portal ? ixidia.freshdesk.com 

Thanks for advance.

David

D
Community Debut

Hi,

Can you enable Mint for our portal ? ixidia.freshdesk.com 

Thanks for advance.

David

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

David,


Mint has been enabled for your portal.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
J
Community Debut

please switch us to Mint, emco.freshdesk.com

J
Community Debut

Please switch us to Mint. Our support desk is emco.freshdesk.com

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

@Josh MINT has been enabled for your support desk :)


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
J
Community Debut

Hi Aravind,

thank you for updating to MINT. Can you please update our customer portal too.

I know that we have to re-customize.

simpleum.freshdesk.com

Thanks

Johannes

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

@Johannes The customer portal has been MINT-ified. Cheers!


Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
J
Community Debut

Hi Aravind, thank you very much. What should I do to see the mint version of the customer portal. 

Do I have to change any settings?

Thx

Johannes

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Not really,Johannes. The theme is applied on your existing portal and you can access it here.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
I
Community Debut
  • it_14219
  • Community Debut
  • May 7, 2018

Mint please for our helpdesk at coopapotheken.freshdesk.com.


Thanks!

Manu

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hello Manu,


I've enabled MINT for your helpdesk.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Update: MINT is now available in all languages supported by the old version except for Arabic and Hebrew.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
J
Community Debut
  • j.imping
  • Community Debut
  • May 8, 2018

Hello,


we would like to use the Mint-Version, too.

5anker.freshdesk.com


Thanks!

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hello Jonas,


MINT has been enabled for your account.


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
R
Community Debut
  • riordan
  • Community Debut
  • May 8, 2018

Hey Aravind!


Do I need to do anything more to MINTify the client portal? Agent portal is looking great!

M
Community Debut
  • mbataineh
  • Community Debut
  • May 8, 2018

Hello,


Please upgrade our dashboard and portal to Freshdesk Mint (mywassiyah.freshdesk.com)


Thanks!

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

@Riordon: I ran into some issues while trying to enable MINT for your customer portal. I've pinged my dev about this and should hear back from him soon. Meanwhile, Can you please navigate to Admin -> Helpdesk section and try publishing the portal once to see if that helps?


@Bataineh: MINT has been enabled for your account!


Cheers!



Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
B
Community Debut
  • bc
  • Community Debut
  • May 8, 2018

Please switch our desk to Mint. impulsepl.freshdesk.com

B
Community Debut
  • bc
  • Community Debut
  • May 8, 2018

Please switch our desk to Mint :  impulsepl.freshdesk.com

Thanks

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

@Bart Your helpdesk is now MINT-ified!


Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
B
Community Debut
  • bc
  • Community Debut
  • May 8, 2018
Could you also update our customer portal to Mint impulsepl.freshdesk.com cheers BART
Terms of UseAccessibility statement