upgrading to the mint version | Freshworks Community

tim.assinck · 2017-10-17T09:17:07+00:00

I'm using the standard version of freshdesk at this moment. But I really want to upgrade to the mint version for all the expansions. I just can't find the option anywhere

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j.imping
Community Debut
Forum|Forum|8 years ago
May 8, 2018

Is there a Mint Version for the customer portal, too?

The Mint Version of the intern system is already very great - please MINT-ify our customer portal too if possible.

Thanks.

5anker.freshdesk.com

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+12

aravind.sundararajan
Skilled Expert
Forum|Forum|8 years ago
May 8, 2018

@Bart@Jonas: Please navigate to Admin->Helpdesk->Edit portal and try changing the helpdesk colors. Once you've made some changes, please publish them and the MINT theme would get applied on the support portal.

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

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marco.bischoff_16667
Contributor
Forum|Forum|8 years ago
May 9, 2018

Dear Aravind

Could you please switch our desk to Mint. itsystemshelp.freshdesk.com

Best regards,

Marco

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trusteurotherm.ro
Community Debut
Forum|Forum|8 years ago
May 9, 2018

Please update us to the MINT UI

http://trusteurotherm.freshdesk.com

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+12

aravind.sundararajan
Skilled Expert
Forum|Forum|8 years ago
May 9, 2018

@Marco@Alex MINT has been enabled for your accounts. Please give this article a read to know the nuances of the MINT experience.

Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

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marco.bischoff_16667
Contributor
Forum|Forum|8 years ago
May 9, 2018

Thank you Aravind

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cramirez
Community Debut
Forum|Forum|8 years ago
May 9, 2018

Hello,

Please upgrade our dashboard and portal to Mint

operacionesdt.freshdesk.com

Cheers!

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R

ryankettering
Community Debut
Forum|Forum|8 years ago
May 9, 2018

Hello could you please upgrade my account to the mint? prolificprints.freshdesk.com

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thomas.goepel
Community Debut
Forum|Forum|8 years ago
May 9, 2018

Hi Aravind,

Thanks for enabling Mint on our Admin portal it works great. Could you also enable it on our customer portal for ticoroasters.freshdesk.com?

I understand that I will have to adjust any adjustments we had made in the old portal.

Thank you!

And we love the new Mint UI!!!!!!

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+12

aravind.sundararajan
Skilled Expert
Forum|Forum|8 years ago
May 10, 2018

@Christian@Ryan Your helpdesk is now MINT-ified! Hope you'll like the new experience.

@Thomas Thanks for the love! I've enabled MINT on the customer portal and you'll have to make some portal changes to get the skin applied.

Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

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erinik28
Community Debut
Forum|Forum|8 years ago
May 10, 2018

Hi!!

Can we get it for optink.freshdesk.com?

Thank you ;D

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+12

aravind.sundararajan
Skilled Expert
Forum|Forum|8 years ago
May 11, 2018

Hi Erinik,

I've enabled MINT for optink.freshdesk.com.

Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

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M

marco.bischoff_16667
Contributor
Forum|Forum|8 years ago
May 11, 2018

Hi Aravind

Mint looks great. Could you also enable our customer portal for itsystemshelp.freshdesk.com

Cheers

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+12

aravind.sundararajan
Skilled Expert
Forum|Forum|8 years ago
May 11, 2018

Hi Marco,

The customer portal also shines with the new MINT look. Please go ahead and make some changes to the portal layout to get the skin applied.

Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

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alexander.hopfgartner
Community Debut
Forum|Forum|8 years ago
May 11, 2018

Hello!

Please enable mint portal for us.

notrufnoe.freshdesk.com

Thank You!

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+12

aravind.sundararajan
Skilled Expert
Forum|Forum|8 years ago
May 11, 2018

Enabled for your account, @Alexander.

Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

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chris.heath
Community Debut
Forum|Forum|8 years ago
May 11, 2018

Hi Aravind, we have moved to Mint, but our customer portal is still the old style, can you enable mint for our customer portal epos.freshdesk.com ?

Thanks

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+12

aravind.sundararajan
Skilled Expert
Forum|Forum|8 years ago
May 11, 2018

Hi Chris,

MINT has been enabled for your customer portal. Please go ahead and make some changes to the portal layout to get the skin applied. In case if you've previously made any customisations on the portal, you might have to re-do them once MINT skin gets applied.

Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

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D

daven
Contributor
Forum|Forum|8 years ago
May 11, 2018

Hi Aravind,

Please could you also switch on the MINT interface for our customer portal (we already have it on the agent portal) ?

Many thanks.

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erinik28
Community Debut
Forum|Forum|8 years ago
May 11, 2018

Same here! Update the customer portal, even if we lose the configuration :D

optink.freshdesk.com

Thank youuu!

Like

+12

aravind.sundararajan
Skilled Expert
Forum|Forum|8 years ago
May 11, 2018

Hello @Davidand @Erinik,

MINT has been enabled for your customer portal. You might want to make some changes to the portal layout to get the skin applied (you could just flip the colour of the tab).

Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.

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awilliams
Community Debut
Forum|Forum|8 years ago
May 14, 2018

Hi Aravind,

Please could you update us to the MINT UI? impetusautomotive.freshdesk.com

Thanks!

Ashley

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+12

aravind.sundararajan
Skilled Expert
Forum|Forum|8 years ago
May 14, 2018

Hi Ashley,

Impetusautomotive.freshdesk.com is now powered by the new MINT UI :)

Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.