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URL-target in tickets

Related products:Freshdesk
  • December 5, 2013
  • 2 replies
  • 17 views
S
Apprentice

Setting a target="_blank" on URL's in tickets by default; would def. improve the user experience.

2 replies

S
Apprentice

Hi Mathias,


Thanks a bunch for helping out! 

That seems to work fine for new tickets. Existing tickets need an additional page-refresh when I open them; but that's not really a worry - on to a load of future tickets!


Keep rocking,


Stijn

S
Apprentice

Yes, I was thinking it had to do with the browser caching on existing tickets.

Have a good one!

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