Apple Messages has an option to assign a Group and Intent value to a link. It would be useful for Freshdesk Messaging to route messages to the appropriate channels based on this, in addition to having a default group and channel for messages without these tags.
New Idea
Use Group and Intent values to route messages from Apple Messages
Join the Community
Already have an account? Login
Welcome back to Freshworks Community
No account yet? Create an account
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

