Skip to main content
New Idea

Use Group and Intent values to route messages from Apple Messages

Related products:Freshchat
  • May 20, 2022
  • 0 replies
  • 6 views

Forum|alt.badge.img+1

Apple Messages has an option to assign a Group and Intent value to a link. It would be useful for Freshdesk Messaging to route messages to the appropriate channels based on this, in addition to having a default group and channel for messages without these tags.