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User Management Reporting

Related products:Freshservice
  • May 13, 2019
  • 0 replies
  • 10 views

Today, I can easily navigate the security configuration of Agent Roles and who is assigned to specific roles.  However, I would like the ability to see user management reports to more effectively review access that has been provided across roles and what agents can do across the platform without having to navigate through the UI.  The security configuration is robust but this enhancement would simplify compliance and user management within platform.