When creating a response you try to figure out what is the first name of the person. Your implementation is not 100% and in many cases it’s wrong.
Have your though about using ChatGTP to improve this?
New Idea
Using ChatGTP to better figure out the first name of requester
That could help as a fallback, but relying on any model to infer first names isn’t always reliable since names can be culturally ambiguous or incomplete in tickets. A safer approach is still to avoid guessing and instead prompt the user when unsure. cookie run kingdom April 2026 also shows how community-driven tools and discussions often outperform automated assumptions in real usage scenarios.
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