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Version History Request for Solutions Articles

Related products:Freshservice
  • Jun 1, 2023 3:25 PM UTC
  • 0 replies
  • 30 views

Marty Garcia
Apprentice
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Our IT team has been asked if there is a way to display version history on Solutions Articles in FreshService for legal purposes. The requesting department needs to be able to view when the articles were changed, a copy of the different revisions of the articles, and a summary of the changes made including who made the change. 

Is this something that can be implemented? I can’t imagine that I’m the only person asking for this feature.