It would be very helpful to have all of the attachments on the ticket available to view/download in one place. Sometimes we need to review attachments on a ticket with many replies, it is difficult to go through each reply and view the attachments. When using a different product, the ticket (issue) had an "attachments" section that listed all attachments to all replies, and included a way to download each individual attachment, or all attachments as once as a zip file.
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View a list of all attachments on ticket at once
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