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View and Export Reports without Edit Capabilities

Related products:Freshdesk
  • Feb 20, 2026 6:45 PM UTC
  • 0 replies
  • 27 views

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We would like to have agents be able to export reports (and its related underlying data), but not edit them. Is there a way for us to allow users to view and export rather than edit and export?

 

Access analytics

  • View
  • View and export (possibility for a new option?)
  • Edit
  • Edit and export