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"View my feedback" option for customers

Related products:Freshdesk
  • July 12, 2012
  • 3 replies
  • 21 views
V
Contributor
Customers should have an option to view all topics in forums they created or topics that they voted or commented.

3 replies

J
Contributor
  • jmarch
  • Contributor
  • July 16, 2012
It would also be useful as an option, to be able to see all topic activity by members of one's own company (n/a for us at this moment, but will be an issue for us within days.)
A
Contributor

Can you show me where is it implemented?

aravind.sundararajan
Skilled Expert
Forum|alt.badge.img+12

Hi,


The "My Topics" section is available to all logged in users , irrespective of the Freshdesk plan. Here's a snapshot of the section :


image


Cheers!

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