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Viewing Asset Serial Numbers on the Assets Tab listing for tickets - We need this!

Related products:Freshservice
  • January 24, 2025
  • 1 reply
  • 38 views

KKavanagh3524
Apprentice
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Wouldn't it be ideal if we could view Asset Serial Numbers on the Assets Tab for tickets rather than having to open each asset to view them. My team and I use fresh service to track the assets wihtin our estates, and when we are doing stock investigations we may have to open up multiple assets overview pages just to confirm the serial number of each asset. this can be very time consuiming and would easily be avoided had the Asset tab already listed serial numbers.

1 reply

kpatterson
Top Contributor ⭐
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  • Top Contributor ⭐
  • February 5, 2025

Asset numbers, Serial numbers, warranty expiration and even the OS version would be so helpful!  for that matter, if we could choose a subset of fields (including custom ones) that we want shown, even better!