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Viewing the call queue

Related products:Freshdesk
  • July 7, 2015
  • 1 reply
  • 14 views
B
Apprentice

I would love to be able to view how many people are queued up at any given time to be able to toggle support. 

1 reply

aravind.sundararajan
Skilled Expert
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Hello,


Freshcaller powers the phone channel in Freshdesk and it offers you a wide range of features that are must-haves for a cloud call center system, with a neat and easily manageable interface. You can learn more about the call queues monitoring here.


Here's how the real-time monitoring dashboard looks like:




Cheers!

Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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