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Visible tags in published articles

Related products:Freshdesk
  • January 17, 2019
  • 2 replies
  • 38 views

Is there a way to manage tag visibility in articles? 


I'd like to show tags in the article's footer which, when clicked, would link to a page displaying all articles with that tag. As an example:


image



Is this a feature in Freshdesk and I'm just missing it? Or no? 

2 replies

  • Community Debut
  • June 11, 2020

Any update about this ?


roelfina.vanzandwijk
Community Debut

This would also be a feature that would be very useful for us. Our customers are struggling to find related articles at the moment, so we create lists of related articles manually at the bottom of an article. Ideally this would be support by showing the assigned tags to enhance the user experience.