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Visual Studio / TFS integration

Related products:Freshservice
  • March 30, 2015
  • 4 replies
  • 28 views
M
Apprentice

For software product support, integration with Visual Studio Online would be very helpful.


This is similar to the integration with Atlassian JIRA.

4 replies

S
Contributor

Hi Matthijs,


You can set up the integration through 'Zapier'.


To do that, go to https://zapier.com/ and sign up (unless you're already using it). Then click on 'Make a Zap'. You can create several if-this-then-that rules between the two apps.


You can use Zapier to integrate Freshservice with other apps as well.


Good luck! Let us know if you need further help.



Regards,

Sajeesh

M
Apprentice
  • m.claessens
  • Author
  • Apprentice
  • March 30, 2015

Thanks!

V
Community Debut
  • vincent_11362
  • Community Debut
  • April 1, 2015

I'm currently testing through zapier which seems to be working out ok so far. I can convert tickets into work items in VSO but for some reason I cannot get comments from a VSO work item to be added to the relevant ticket in freshdesk. 

Not looking for support on zapier here just outlining my experience so far. 

A
Community Debut
  • anne.gambel
  • Community Debut
  • December 9, 2016

TFS is not a selectable app. I am on the FreshService side so I am a bit confused by the initial questions' combination of Visual Studio and TFS. How do I connect FreshService complaints to be bug reports in TFS if TFS does not show up as a selectable app?

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