Skip to main content
New Idea

Way to delete inline images after the inital message

Related products:Freshdesk
  • October 26, 2022
  • 0 replies
  • 19 views

Andrew Keeley
Skilled Expert
Forum|alt.badge.img+4

Currently we are able to delete attachments sent by the customer, and we are able to completely edit the inital message (the description) sent by the customer. However, if a customer sends us an inline image we cannot remove it. This can be a compliance risk.