These options are required to be enabled in order to continue with the Automatic Management processes based on the ticket system, as it is done for the Automation rules based on Ticket Updates.
Closed for Voting
Webhooks and Notes in Triggers time tags
+9- Community Manager
Hello!
We heard your feedback and we have this one already added to the list of requests. You can watch out for this in our updates section.
Happy supporting. :)
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