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Webhooks and Notes in Triggers time tags

Related products:Freshdesk
  • Jul 11, 2020 3:57 PM UTC
  • 1 reply
  • 24 views

These options are required to be enabled in order to continue with the Automatic Management processes based on the ticket system, as it is done for the Automation rules based on Ticket Updates.

1 reply

hemanth.ramya
Contributor
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Hello!


We heard your feedback and we have this one already added to the list of requests. You can watch out for this in our updates section.


Happy supporting. :)