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Workflow for Change and Ticket Statuses

Related products:Freshservice
  • June 4, 2015
  • 1 reply
  • 7 views

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Can we have the option to set a flow of a status so that status can only be picked in certain sequences i.e. this is a flow that statuses can in

1 reply

Forum|alt.badge.img+5

Also can we have the option to restrict a status to certain users i.e. so that only certain statuses can be used by certain users.