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New Idea

Workflow - Search Nodes

Related products:Freshservice
  • March 11, 2026
  • 2 replies
  • 12 views

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It would be amazing if when you did a search within the workflow, it did not just search the free text but also search the nodes themselves. It can be hard to troubleshoot the issue with a form if we do not have this function. For example, if we had a node filter on the incorrect Requested Item but the node itself says it is for a different Requested Item. We do not know unless we go into each Requested Item, which can be quiet cumbersome when we have hundreds of forms and multiple workflows. 

 

The ability to search all workflows as well would be greatly appreciated and useful. Please please please implement this.

2 replies

kpatterson
Top Contributor ⭐
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  • Top Contributor ⭐
  • April 6, 2026

Yes please!  We have hundreds of workflows and each has dozens of nodes which add tasks on our tickets.  We’ve been forced to work backwards from tickets to figure out which workflow a specific task originated from but still have to search each node within that workflow.  A simple search that would surface to the workflow and node containing a key word would be much appreciated.


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  • Author
  • Skilled Expert
  • April 6, 2026

100% agreed. Would be very helpful and you would lose less administrative time or waste time looking in the wrong places.