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Workflows - Link conditions/actions to another action

Related products:Freshservice
  • November 11, 2019
  • 1 reply
  • 51 views

Currently I find myself having to duplicate workflows and/or actions because the workflow designer doesn't allow us to link to another action. See the below example where I have a workflow with multiple conditions, actions...however the last two actions are always the same. 


If we were able to link a condition/action to an existing action, I wouldn't need to copy/paste the second two actions over and over.


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1 reply