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Wrong email on my certificate – Freshdesk Product Expert Master

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  • November 12, 2025
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İsmail Özer Güven
Apprentice

Hi team,

 

I recently passed the Freshdesk Product Expert Master certification exam, but the certificate I received is linked to the wrong email address.

 

My correct email is ismailozerguven9@gmail.com, and I’ve already contacted University@freshworks.com, but haven’t received any response yet.

 

Could someone please help me fix this issue or forward it to the right team?

 

Thank you very much for your time and help!

 

Best,

Ismail Ozer Guven

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