Now that the user can see their assigned assets in the Self Service Portal / Profile Settings / Assets, I would like to initiate a yearly acceptance to approve/validate their issued assets.
Example:January 1st of every year, each asset owner would receive an approval email for each assigned asset, requesting their approval to confirm their continued acceptance of ownership. If they approve, they are all set. If they deny, it sends a notification to the Helpdesk to investigate and update the user’s asset records. The denial would typically indicate that they no longer have that asset. This would help ensure our asset records stay current in the off chance that a technician forgot to unassign an asset when someone received a replacement device due to break/fix or life cycle.
