Skip to main content
Question

Related Articles show logged-in-only articles

  • October 7, 2021
  • 1 reply
  • 59 views
C
Contributor

The article list shown in “related articles” includes links which are in folders set to “logged-in users only” view. How can I change this?
Users are led to a login site, which is not very elegant.
I don’t want to set it to agents only or unpublish all 100 articles set to logged-in only.

    1 reply

    hemanth.ramya
    Community Manager
    Forum|alt.badge.img+9
    • hemanth.ramyaCommunity Manager
    • Community Manager
    • October 27, 2021

    Hello Claudia,

     

    Apologies for the delay in getting back to you here. We can see that you have already contacted our support via this ticket. Feel free to drop a note here for any further questions and we would be happy to help! :)

    Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
    Terms of UseAccessibility statement