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Question

Related Articles show logged-in-only articles

  • October 7, 2021
  • 1 reply
  • 72 views
Contributor

The article list shown in “related articles” includes links which are in folders set to “logged-in users only” view. How can I change this?
Users are led to a login site, which is not very elegant.
I don’t want to set it to agents only or unpublish all 100 articles set to logged-in only.

    1 reply

    hemanth.ramya
    Contributor
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    Hello Claudia,

     

    Apologies for the delay in getting back to you here. We can see that you have already contacted our support via this ticket. Feel free to drop a note here for any further questions and we would be happy to help! :)

    Ramya, Freshworks Community || Learn something new today, get recognized for your contributions, stay on top of product updates and build meaningful connections in our Freshdesk community. Fresh ideas, quality service :)
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