The article list shown in “related articles” includes links which are in folders set to “logged-in users only” view. How can I change this?
Users are led to a login site, which is not very elegant.
I don’t want to set it to agents only or unpublish all 100 articles set to logged-in only.
Question
Related Articles show logged-in-only articles
+9- Community Manager
Hello Claudia,
Apologies for the delay in getting back to you here. We can see that you have already contacted our support via this ticket. Feel free to drop a note here for any further questions and we would be happy to help! :)
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.