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Solutions within an iFrame

  • August 2, 2024
  • 1 reply
  • 430 views

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I’m looking to see if I can embed our solutions articles on our website - I know we can do that with a pop- up widget, but i’m more interested if we can embed the entire page as an iframe?

Best answer by Sneha Kandasamy

Hi @RobCrossHM,

Greetings from Freshworks Community!

I understand that you would like to add Solution articles as an iframe on your website. Our Knowledgebase provides a code editor that enables you to insert an iFrame into a Kbase article using the iframe HTML tag. 

Also, this is a sample iframe tag that you can use in the article for solutions- <iframe src="https://yourdomain.freshdesk.com/en/support/solutions" height="200" width="300"></iframe> 

Please note that iframe only supports pages that do not require a log in

Hope this helps.

Cheers,
Sneha.

1 reply

Sneha Kandasamy
Community Manager
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  • Community Manager
  • Answer
  • October 7, 2024

Hi @RobCrossHM,

Greetings from Freshworks Community!

I understand that you would like to add Solution articles as an iframe on your website. Our Knowledgebase provides a code editor that enables you to insert an iFrame into a Kbase article using the iframe HTML tag. 

Also, this is a sample iframe tag that you can use in the article for solutions- <iframe src="https://yourdomain.freshdesk.com/en/support/solutions" height="200" width="300"></iframe> 

Please note that iframe only supports pages that do not require a log in

Hope this helps.

Cheers,
Sneha.