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Visibility of who are viewing our videos. Any Ideas please?

  • June 8, 2022
  • 1 reply
  • 48 views
Altus
Skilled Expert
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Overview...

  • We create many how-to type videos to help our customers use our products.
  • Our videos are larger than the maximum 20GB that can be uploaded into FreshDesk solutions pages.
  • To overcome this, we host our videos elsewhere and and provide a link to the videos in the solutions pages.

 

What we Need...

  • We need visibility of who is viewing the videos.  Ideally via their Fresh Desk Logins.
  • Currently the only information FreshDesk provide is “viewer count”
  • We need to identify the viewer and how often they view the the videos.

 

I would love to hear any ideas or suggestions.

 

Thanks

 

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1 reply

innoxentwarrior
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To enhance visibility and track viewers of your videos, consider using analytics tools to monitor engagement. By incorporating template capcut options to enhance video editing, allowing users to create dynamic, personalized content with ease, you can create more interactive and personalized content, boosting viewer retention. Additionally, offering custom templates increases the likelihood of viewers returning, improving your video’s performance and reach.

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