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Question

Blocked outgoing emails

  • Oct 27, 2022 2:45 PM UTC
  • 1 reply
  • 112 views

We are trialing out the free trial and we are getting the following error when trying to send out outgoing emails - anyone know how we can address this to ensure we can send emails out. 

“Outgoing emails are blocked for your account. Please contact our support team at support@freshdesk.com”

 

1 reply

Aishvarya
Community Debut
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  • Community Debut
  • Oct 28, 2022 5:59 AM UTC

Hi @Bolu 

 

Greetings from the Freshworks community!

 

We have unblocked the outgoing emails for your account now. If you face any discrepancies, please write to support@freshdesk.com and we would be happy to help!