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Question

Captcha always fails for new users

  • Sep 14, 2021 8:56 AM UTC
  • 1 reply
  • 91 views
ImagineZA
Apprentice

Hi,

 

On my support desk when a new user tries to register, the captcha always fails, using any browser,
How would I go about fixing it?

 

Thanks

    1 reply

    Keer
    Community Debut
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    • Keer
    • Community Debut
    • Sep 15, 2021 9:41 AM UTC

    Hello @ImagineZA, ideally, the CAPTCHA should load without any issues. To have this checked further, we’ll create a ticket on your behalf. Can you share the requested details in the mail we’ve sent you? Looking forward to helping you! 

    Cheers, Keer, Freshworks Community Team
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