Freshdesk.
Use case is we want to allow a logged in requester in the portal to be able to select a button in the portal to enter a new custom object record.
For example, if we have a custom object called “Printer” with 3 fields, make, model, location.
Can we add a widget or something to the portal so it has a new button “Create new printer”?
If you’re using the no code designer, you can add custom buttons easily. Just drag the widget for card into the space you want it.
If you’re using the no code designer, you can add custom buttons easily. Just drag the widget for card into the space you want it.
I’m not sure the no code designer exists in freshdesk...or I’m not looking in the right place!
Sorry. I didnt pay attention. What I posted is in Freshservice. It doesnt look like the no code portal designer is in Freshdesk. You might still be able to do it in the CSS but it will be more challenging. https://support.freshdesk.com/support/solutions/articles/50000010256-customize-portal-layout-and-pages-advanced-portal-customization-
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