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Question

Captcha always fails for new users

  • September 14, 2021
  • 1 reply
  • 59 views
ImagineZA
Apprentice

Hi,

 

On my support desk when a new user tries to register, the captcha always fails, using any browser,
How would I go about fixing it?

 

Thanks

C
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    cherif25024
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1 reply

Keer
Community Debut
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  • Keer
  • Community Debut
  • 413 replies
  • September 15, 2021

Hello @ImagineZA, ideally, the CAPTCHA should load without any issues. To have this checked further, we’ll create a ticket on your behalf. Can you share the requested details in the mail we’ve sent you? Looking forward to helping you! 

Cheers, Keer, Freshworks Community Team

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