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Dear All,

How to create a ticket field which permits to cc another contact ?

 

Also, does a dynamic placeholder exists to show all the contacts in cc of a ticket?

 

Kind regards,

 

Hi

 

Are you referring to creating a ticket on the portal? I know you can add CC after you have created the ticket. You can also enable the CC field as displayed below when you edit ticket fields

 

Thank you for help, it works well !

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