Dear All,
How to create a ticket field which permits to cc another contact ?
Also, does a dynamic placeholder exists to show all the contacts in cc of a ticket?
Kind regards,
Solved
Cc an email when creating a ticker
Best answer by Fredericjvr
Hi
Are you referring to creating a ticket on the portal? I know you can add CC after you have created the ticket. You can also enable the CC field as displayed below when you edit ticket fields
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