I have the problem that the tickets are automatically created from Webshobestellung, when I now respond to the ticket is the recipient always the webshop mail and in the CC the customer mail I would like to swap this automatically?
Question
Convert cc of email to recipient
Join the Community
Already have an account? Login.
Sign in to the Community
No account yet? Create an account.
Social Login
Login for Freshworks Employees Login with LinkedInor sign up below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.