Delivery Failure Notification after setting up forwarding on Support eMail ID

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Delivery Failure Notification after setting up forwarding on Support eMail ID

Hi Team,

We have setup out Office365 mailbox forwarding to the freshdesk mail ID and post that we are continuously receiving the mail delivery failure notifications.

We have hence not been able to route our support emails to the Fresh Desk system.

Could someone please help here.

Thanks in Advance.

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Hi @Sudish

Greetings from Freshworks Community!

Can you please DM me your Freshdesk Account details? so we can have that checked from our end.

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