Hi how are things?
Maybe you can help me.
For my small business, I want to buy the growth plan, with an agent, my question: how many parallel simultaneous sessions can that agent have? Can you have multiple simultaneous sessions on different devices?
Thank you
Sure! When you buy a growth plan for your business, the number of sessions your agent can have at the same time usually depends on the plan's details. Often, an agent can use different devices, but whether they can have sessions on all those devices at once might vary. It's best to look closely at your plan's rules or ask the support team to be sure how it works.
Hi
Greetings from Freshworks community. The Maximum number of parallel session would be 3. Please refer for more details https://support.freshworks.com/en/support/solutions/articles/50000003388-can-i-specify-the-number-of-concurrent-parallel-sessions-a-user-of-my-organization-can-have-active-
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