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FreshDesk Themes

  • April 25, 2023
  • 1 reply
  • 248 views
davidumv
Apprentice
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Around Christmas time of 2022, fresh service introduced the option to change the freshdesk theme to a holiday one. I am wondering if there is an app or something integrated into the system that we can introduce for users to be able to change their own theme at will. Our support technicians are the people I am referencing to

    1 reply

    vinothkumar.manoharan
    Skilled Expert
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    @davidumv 

     

    Greetings from Freshworks community.

    Themes can be applied on the Customer portal however on Agent Portal only the Color scheme of the Menu modal and Logo update can be done. Themes update cannot be done on the Agent Portal

    Vinoth | Freshdesk product expert | Are you interested in learning more about how our services can help add value to your business? Check out our Professional Services - https://www.freshworks.com/professional-services/ to know more & get started.
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