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Question

Get notified when someone registers on my portal

  • January 29, 2022
  • 5 replies
  • 66 views

brianlorelle
Apprentice

Hi all, 

Is there a way for me to get a notification when someone new registers for my support portal? 

I’d like to get an email notification when someone signs up, but I don’t see anything for this in notifications. 

Thanks, 

5 replies

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  • Community Debut
  • October 13, 2022

Hi Brian,

 

Thank you for reaching out to Freshworks Community.
 

We could understand that you would like to get notified when a new user signs up on your customer portal. Unfortunately, this would not be possible as of now on the product.

 

Please have a look at our Ideas page, and post your ask here. We will look into this and take this up from our end.

 

Thank you!


Qelifoxunatarmitservice
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Qelifoxunatarmitservice
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At Qelifox Unatarmit Service is a technololgy company that connects bluecollar workers and tradespeople to jobs within and outside Nigeria. Currently we have verified professionals in over 200 categories. We are into cleaning service & general contract . 
Let’s Keep A Clean & 
Healthy Environment.
We implement best practices using cutting-edge technology and eco-friendly product to keep our clients’ facilities clean and healthy ensuring that they are able to focus on more important and pressing areas of the


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  • Community Debut
  • January 19, 2023

Hi @brianlorelle,

 

You could try an external automation tool like Zapier to send an email when a new contact is created in Freshdesk - https://zapier.com/app/dashboard 


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  • Contributor
  • September 17, 2025

Still waiting for this functionality!