Hi,
Can anyone tell me where and how to change the Telephone Icon in the Footer to an Email icon
When I go to Admin | Portals | highlight the portal I wish to edit | Edit | Branding : I get the choice to enter a Contact us text
So I wish to know, where and how, within Admin | Portals | “SiteName” | Edit current theme | Pages .can I swap out the telephone icon for an email icon
Thanks
Keith
Hi
Greetings from the Freshworks community!
We understand that you would like to customize the phone icon. This can be achieved with the help of portal customization feature. You can reach out to your inhouse developers to customize the same. If you’re looking for some developer assistance from our end who can help you with the customization part, you can reach out to our support team at support@freshdesk.com but please note that we would be looping in our SI partners to help you with your requirements.
Feel free to drop a note here incase of further queries :)
the Solution I received form Tech Support was this :-
Go To Portal | Customization | Pages | Layout | Footer, and paste it just below the IF element
<footer class="container-fluid px-0"> <section class="fw-contact-info"> <p class="fw-contacts"> <a id="" href="mailto:whoever@whereever.com" class=""><span class="icon-email"></span>Contact us @ whoever@whever.com> </p> </section>
Mailto: needed to be addressed to my semail address, and then it worked like a charm
Thank you for sharing this with us, Keith. Glad that the above solution worked for your requirement :)
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