Dear Freshdesk Team,
We are interested in white labeling options for Freshdesk. Can you provide information on customization possibilities, including our logo, colors, and visual elements? Is it possible to use our own domain? Can we remove or minimize Freshdesk branding in the user interface?
Thank you for your attention. We look forward to your response.
Best regards,
Hello
To set up a custom domain/URL, please follow the instructions outlined in this article: CNAME setup
Based on your plan, you’d be able to customize the Freshdesk portal, ranging from modifying the basic look and feel to complete customization using HTML/CSS. You can read more about it here: Customizing Freshdesk
Cheers!
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