Hi @Tanu

Greetings from Freshworks Community !

Currently, we do not support Multiple ticket forms for the Agent portal, However if your use case is to hide certain ticket fields based on the Agent, you can make use of a couple of apps available in the Freshdesk Marketplace-

Hide Fields: https://www.freshworks.com/apps/freshdesk/hide_fields/  

Hide/ Disable Fields: https://www.freshworks.com/apps/freshdesk/hidedisable_ticket_fields/

Do try and let us know if that helps.