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Question

Outgoing emails are blocked for my account?

  • March 12, 2026
  • 2 replies
  • 49 views

maxhentschel
Apprentice

I recently created an account to use the Freshdesk Support Desk and now this error shows up:


“Outgoing emails are blocked for your account. Please contact our support team at support@freshdesk.com” 
 

My account: https://pflegelust-gmbh.freshdesk.com/

 

Thanks!

2 replies

Kamakshi V
Community Manager
Forum|alt.badge.img+11
  • Community Manager
  • March 25, 2026

I recently created an account to use the Freshdesk Support Desk and now this error shows up:


“Outgoing emails are blocked for your account. Please contact our support team at support@freshdesk.com” 
 

My account: https://pflegelust-gmbh.freshdesk.com/

 

Thanks!

Has this been resolved ​@maxhentschel ?


sarahlauren0471

Why are outgoing emails blocked on my Freshdesk account after creating it, and how can I fix this?